Frequently Asked Questions
Everything you need to know about shopping with Ausmodshop
How long does shipping take within Australia?
Standard shipping typically takes 3-5 business days, while express shipping arrives within 1-2 business days depending on your location.
What is your return policy?
We offer a 30-day return policy on all unused items in their original packaging. Please contact our support team to initiate a return request.
Do you ship internationally?
Yes, we ship to most countries worldwide. International delivery times vary by region and typically range from 7 to 21 business days.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as PayPal, Apple Pay, and Google Pay.
How can I track my order?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your delivery progress.
Are your products covered by a warranty?
Yes, all our products come with a standard 12-month manufacturer warranty against defects in materials and workmanship.